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Landal Cuts Mean Time to Respond by 85%

Despite the challenges of a major merger and a lean security operations team, leading vacation park company Landal used GreyMatter to unify disparate IT systems, achieving an 81% increase in visibility and 85% lower threat response times.

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Landal Logo and park image
91 %

MITRE ATT&CK coverage to strengthen detection capabilities

85 %

reduction in mean time to respond (MTTR)

800 +

Deployed Detection Rules

Overview

How Landal Unified Visibility and Control During a Park Merger

Landal is a leading vacation park company with 300 parks across Europe, making it the largest exclusive holiday park rental organization in the Netherlands. Operating in 11 countries, Landal has a clear mission: to become the number-one destination for nature-filled holidays.

However, their ambitious growth strategy—which involved a major merger—presented significant challenges to their nascent cybersecurity operations. Landal needed a solution to unify its security operations, streamline a fragmented infrastructure, and provide visibility across its IT environments. The goal was to empower their small team to shift focus to strategic priorities, supported by robust technology, automation, and orchestration capabilities.

Landal Park images in europe decor decor

The Solution

To meet these challenges, Landal partnered with ReliaQuest GreyMatter, chosen for its ability to integrate seamlessly with their existing Microsoft security stack and flexibility to accommodate future tools. For a company undergoing rapid transformation, this adaptability was crucial.

GreyMatter delivered the visibility, automation, and scalability Payne’s team needed to transform their operations during the merger.

"GreyMatter allows us to grow over time," Payne said, "and it helps us optimize costs within our Microsoft environment." With GreyMatter, Landal gained a centralized platform that unified their technologies into one command center, reducing the complexity of Landal’s operations and empowering their team to focus on higher-value security priorities.

Several key features of GreyMatter played a pivotal role in Landal’s security journey:

  • GreyMatter Detect: By centralizing detection capabilities, GreyMatter unified Landal’s technologies into a single command center. Detection rules authored by ReliaQuest and other vendors like Microsoft are deployed across all tools, enabling Payne’s team to detect and respond to threats faster and more efficiently.
  • Agentic AI for Noise Reduction: GreyMatter’s AI-enriched investigations cut through the merger-induced noise, prioritizing genuine threats and providing context for faster decision-making. "You have to know whether it’s really a fire or just a bit of smoke," Payne explained.
  • Automated, Streamlined Workflows: With limited resources, automation was essential. GreyMatter enabled Landal to deploy 30 automated response playbooks within two months, streamlining operations and reducing manual workloads, allowing the team to focus on strategic initiatives. The team continues to add automated response playbooks as part of its growth strategy.
  • Response Anytime, Anywhere: GreyMatter’s mobile app offered Payne the ability to see and manage incidents on-the-go. "It seems like a small thing," Payne noted, "but being able to take action on the spot without being tied to a desk is huge."
  • Scalability to Support Growth: GreyMatter’s tech-agnostic design—powered by the Universal Translator and bi-directional APIs—ensured Landal’s security operations would scale alongside its ambitious growth plans.

Unify and Increase Visibility into IT Environments

Simplify Security Operations and Reduce Noise

Scale Effectively to Support Growth

The Landal and ReliaQuest Partnership

Landal’s partnership with ReliaQuest GreyMatter delivered transformative results:

• 91% MITRE ATT&CK coverage to strengthen detection capabilities.
• 30 Automated Response Playbooks deployed in just two months.
• 85% reduction in mean time to respond (MTTR).
• Deployed 800+ detection rules
• Integrated 14 tools on day one

The partnership between Landal and ReliaQuest is more than a solution—it’s a foundation for sustainable security growth.

By leveraging ReliaQuest GreyMatter, Landal has transformed its security operations and positioned itself for long-term success. As the company continues to expand, adopt new technologies, and navigate future mergers, its partnership with ReliaQuest ensures its security program remains agile, scalable, and ready to meet the challenges ahead—all while allowing Landal to focus on growth without compromising security.

GreyMatter gives me the peace of mind that as we grow—whether it’s new employees, new parks, or M&A activity—we have a strong foundation to support that growth. Michael Payne Head of Information Security