Move Beyond MSSP Limitations. Unlock speed and scalability with ReliaQuest GreyMatter.
Managed Security Service Providers (MSSPs) allow organizations to outsource their security needs to an external team, providing monitoring, detection, and response—promising reduced workload and enhanced protection. However, their reliance on fixed technology stacks limits modularity, locking businesses into tools that may not meet long-term needs. Meanwhile, slow, human-led processes delay response times—widening the window for attackers to exploit vulnerabilities.
ReliaQuest GreyMatter leverages agentic AI to scale your team’s impact by autonomously investigating and containing threats in minutes, not hours. GreyMatter unifies your existing tools into one adaptive platform—delivering speed, scalability, and ownership.
Breaking Down the Difference
See what sets ReliaQuest GreyMatter apart from MSSP tools.
Capability | ReliaQuest GreyMatter | MSSP |
|---|---|---|
Goal | To provide proactive, continuous threat detection and response, reducing the burden on your security team. | To provide proactive, continuous threat detection and response, reducing the burden on your security team. |
Architecture | Interchangeable architecture enables direct connection with 200+ technologies, eliminating data silos. Leverages agentic AI to scale your team’s threat containment and response faster. | Human-led approach to responding to tickets or manually managing workloads remotely. Limited to the provider’s technology, lacking modularity, and preventing you from scaling your security. |
Detection | Leverages agentic AI to detect threats across any technology or vendor in your technology stack, leveraging API capabilities. | Relies on back-end SIEM detection and correlation, producing low fidelity alerts from multiple technologies that slow down alerting and increase alert noise. |
Containment and Response | Automatically contains threats in under 5 minutes by orchestrating actions across any technology or vendor in your security stack. | Limited and requires the internal team to perform containment actions themselves. |
Investigation | Agentic AI autonomously conducts full investigations from alert triage to execute response actions. | Slow, human-led investigations require analysts to pivot between multiple tools, resulting in inconsistent outcomes. |
Threat Hunting | Offers proactive, automated threat hunts across all environments, ensuring early identification of risks. | Rarely includes threat hunting; often offered as an expensive add-on. Human led, typically performed at each technology separately, and reviewed manually. |
AI | Fully autonomous agentic AI handles Tier 1 and Tier 2 tasks, so your team can prioritize high-level tasks. | May use AI for noise filtration, but its scope is typically limited to T1 and not performing end-to-end investigations. |
