For years vendors have promised to deliver a ‘single pane of glass’ but always fell short. ReliaQuest GreyMatter unifies security tools for visibility across layers, aggregated alerting, faster investigation and response, bolstered by proactive threat hunting and attack simulation to continually improve your posture, all wrapped with security advisory expertise for accelerating key initiatives.John ChildersDirector of Information Security, Aqua America
Automate Your
Abuse Mailbox
GreyMatter Phishing Analyzer streamlines user-reported email management, freeing up time for your security operations team while mitigating operational risk to the business.

The Burden of Phishing Analysis
The average organization spends over 3,000 hours annually on user-submitted email analysis and remediation that they could be using on critical priorities. For each email, an analyst must determine whether it’s malicious, investigate the event, take necessary remediation actions, and reach out to the reporting user with their findings. This high level of effort leads to weakened security posture, drained resources, an overwhelmed security team, and increased risk.

Time-Consuming Process
Manually diagnosing, investigating, and resolving each reported email is long and tedious work.
High False Positives
80% of emails submitted to an abuse mailbox are benign, taking up analysts' time that is better spent elsewhere.
Constant Tool Pivots
Analysts must pivot between many tools to collect the data they need for comprehensive investigation and remediation.
Discouraged Reporters
If a user reports a suspicious email and never hears back, they are less likely to report in the future.
Abuse Mailbox Management Powered by GreyMatter
The ReliaQuest GreyMatter Phishing Analyzer leverages automation in every stage of the abuse mailbox management process. It analyzes reported messages, sends follow-up notifications to the reporter, and takes remediation action across multiple technologies—all within minutes of the initial report.
End-to-End Abuse Mailbox Automation
Phishing Analyzer leverages GreyMatter to provide end-to-end abuse mailbox management without the need for another security console.
- Quickly and accurately diagnoses malicious emails, then collects and correlates related artifacts from multiple tools to aid investigation.
- Purges malicious emails from all mailboxes and acts across multiple technologies to block URLs, isolate hosts, remove malicious files, and more.
- Automatically sends an analysis write-up to the security team and a configurable decision notification to the reporter.

When Businesses Choose ReliaQuest, They See Results
See Our Platform In ActionDecrease in Alert Triage and Response Times
Reduction in Alert Noise and False Positives
Improvement in Total Cost of Ownership
Why ReliaQuest for Phishing Analysis
GreyMatter Phishing Analyzer
- Analyzes a reported email within seconds using AI, automation, and curated threat intel
- Stitches related artifacts from across technologies, providing better context for investigations
- Responds across multiple technologies with one click for holistic resolution
Other Solutions
- Analyzes an email and responds to reporters in hours or even days
- Only provides data from point email tools, resulting in limited context
- Response actions are limited to the email platform
Reinforce Your Security Ecosystem with GreyMatter
Seamlessly integrate GreyMatter into your existing security operations tech stack to enhance visibility across your tools and gain the context and insights you need to operationalize security and protect your business.
See IntegrationsMake Security Possible with ReliaQuest GreyMatter
Increase visibility, reduce complexity, and manage risk with comprehensive protection unified through a single security operations platform.
