Analyst ReportForrester:
ReliaQuest Is a
Strong Performer Among Top Vendors
ReliaQuest has been recognized as a Strong Performer in The Forrester Wave™: Managed Detection And Response Services, Q1 2025, receiving the highest possible marks in the criteria of:
ReliaQuest is an excellent choice for customers looking to abstract away their underlying security technologies — especially their security information and event management (SIEM) system — and those looking for an innovation-forward provider that is already making agentic AI result in meaningful improvements.
Reduce Mean Time to Contain < 5 Minutes
Eliminate Mundane Tier 1 and Tier 2 SecOps Tasks
Detect Where Your Data Lives
While others experiment with generative AI trained on limited, static data, we focus on delivering impact. GreyMatter’s agentic AI Agent leverages real-time data to make decisions, execute actions, and adjust its plans based on new information. According to ReliaQuest data, The ReliaQuest AI Agent can process security alerts 20x faster with 30% greater accuracy than traditional methods, helping to eliminate Tier 1 and Tier 2 SecOps tasks.
"ReliaQuest shines most in how it has added AI — generative and agentic — capabilities into GreyMatter. These features improve analyst experience and empower SOC analysts."
GreyMatter can help you reduce your SIEM reliance (and costs). It allows you to detect threats across more telemetry faster than ever before, all while bypassing the need for a storage tool.
“GreyMatter normalizes data from security tools, provides threat detection, stitches data together from various log sources, and supports bidirectional integrations with multiple security tools.”
Whether you’re scaling operations, integrating new tools, or navigating M&A, ReliaQuest’s modular approach and bi-directional integrations ensure seamless transitions and operational flexibility.
“Customers stress ReliaQuest’s ability to rapidly deploy GreyMatter, transition planning during migrations, and the provider’s ability to work with internal personnel as areas where it demonstrated meaningful differentiation from competitors.”
Stop reacting and start planning. With integrated exposure and asset management tools, we help you identify gaps, close vulnerabilities, and create a roadmap to a mature security posture.
“Beyond improving analyst experience, ReliaQuest also continues to expand GreyMatter as a platform to incorporate additional services like exposure management and asset management to improve security posture for its customers.”
AI-powered hyperautomation for advanced detection and response across any tool, anytime, anywhere.
| Features | Traditional MDR | Traditional MSSP | ReliaQuest GreyMatter |
|---|---|---|---|
| Always-on Monitoring, Anytime, Anywhere |
|
|
|
| Expert team of analysts and detection engineers |
|
|
|
| Transparent TDIR platform built for collaboration |
|
|
|
| Universal Translator to collect, parse, and analyze data across 135+ data sources and technology integrations |
|
|
|
| Configurable cloud detections deployed in minutes |
|
|
|
| Automated Investigations powered by AI |
|
|
|
| Response actions across multiple tools with bi-directional APIs |
|
|
|
| Benchmarking, Metrics, and Measurement |
|
|
|
| Integrated Threat Hunting |
|
|
|
| Digital Risk Protection |
|
|
|
| Automated user-reported email analysis |
|
|
|
Beyond MDR Ebook: Download Free
Learn why MDR solutions fall short for organizations who want to improve their security posture
Seamlessly integrate GreyMatter into your existing security operations tech stack to enhance visibility across your tools and gain the context and insights you need to operationalize security and protect your business.
See Integrations
Read The Case StudyBefore ReliaQuest, we lacked visibility into our data, tools or a unified view of current threats. ReliaQuest helped us achieve quick response, tool efficacy, and data-driven results. Our increased efficiency allows us to focus on business growth—and not worry about having to scale our team.Mike NovakCISO, VP of IT Security, Data Protection and Compliance
Read The Case StudyWith GreyMatter, my team doesn’t have to do a lot of chair swiveling; we can see everything happening on one platform, which has enabled us to quickly identify and respond to threats.Christine VanderpoolCISO, Florida Crystals
Read The Case StudyThe integration between ReliaQuest GreyMatter and our security tools has become a force multiplier for the team. ReliaQuest uses a risk-based approach and the MITRE framework, driving our implementation of detections and automations, which provides the most value for our overall security.Carl LeeInformation Security Lead, APi Group
Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester’s objectivity here.
